Return Policy

We handle each return with the goal of satisfying our customers. We stand behind our coffee and we want you to be satisfied with your purchase.

ORGANIC COFFEE

We do not accept returns on coffee due to its perishable nature and cost of shipping. We do want you to be happy with your coffee, however. If you are not satisfied, please contact us for a replacement bag within one month of your order date.

ONLINE ORDER ISSUES

Was your coffee delivered to the wrong address? We are happy to cover the cost of replacing your coffee beans, but request that you to cover the cost of shipping.

MISSING / DAMAGED ITEMS

Please contact us as soon as you notice your shipment is missing. We’ll have a replacement on its way to you quickly. For damaged shipments, let us know within one week. We will send a replacement. If possible, please send a photo of the damaged item.

SUBSCRIPTION UPDATES

All requests for cancellations, change of address, or any change from a regular order must be made within 24 hours of the subscription order(s) processing.